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Frequently Asked Questions
Everything you need to know, organized by category
Orders & Delivery
All orders are delivered within 12-24 hours after payment confirmation.
You'll receive account credentials or activation instructions directly to your order page and email.
Yes, sign in to your account and check the Orders tab for real-time status updates.
Payments & Refunds
We accept credit/debit cards, Apple Pay, Google Pay, and cryptocurrency.
Yes, we offer refunds for undelivered orders or non-working products. See our refund policy.
All transactions are processed through encrypted, PCI-compliant payment gateways.
Support & Disputes
Open a complaint through your account and we'll resolve it within 24 hours.
Our support team responds within 24 hours to all inquiries, 7 days a week.
Use the chat button in the corner of any page or email our support team directly.
